Free Compliant E-commerce T&C Generator 2026
Use E-commerce Terms & Conditions Generator online for your needs
Create Consumer Code and Omnibus 2022 compliant T&C. Physical products, digital, services. 14 mandatory mentions + warranties. PDF/HTML export.
Générateur de CGV E-commerce Conformes 2026
Activité
Vendeur
Vente
Garanties
Livraison
Finalisation
Étape 1 : Type d'activité commerciale
Les CGV s'adapteront automatiquement selon vos sélections (droit de rétractation différent pour les produits numériques, clauses spécifiques pour les services, etc.)
Avertissement juridique
Ce générateur de CGV crée des conditions générales de vente conformes au Code de la consommation français (art. L111-1 et suivants) et à la directive Omnibus 2022. Les CGV intègrent les 14 mentions obligatoires. Cependant, selon votre secteur d'activité spécifique (denrées périssables, alcool, médicaments, etc.), des mentions complémentaires peuvent être requises. En cas de doute, consultez un avocat spécialisé en droit de la consommation. Dernière mise à jour législative : Mars 2026.
Frequently asked questions
The 14 mandatory mentions under article L111-1 of the Consumer Code are: essential product characteristics, price including tax, delivery costs, payment methods...
The 14 mandatory mentions under article L111-1 of the Consumer Code are: essential product characteristics, price including tax, delivery costs, payment methods, delivery time, 14-day withdrawal right, legal warranties, seller contact details, consumer mediator, ownership retention clause, termination conditions, carrier liability, professional liability insurance, and contract language. Our generator automatically integrates all these mentions according to your activity.
The European Omnibus directive 2022, transposed into French law, imposes strict obligations on promotional price display. Any crossed-out or reduced price must ...
The European Omnibus directive 2022, transposed into French law, imposes strict obligations on promotional price display. Any crossed-out or reduced price must show the reference price, meaning the lowest price practiced during the 30 days preceding the reduction. This obligation aims to combat fake promotions. Our generator automatically integrates an Omnibus clause into your T&C if you practice promotions, sales or discounts. Penalties for non-compliance: up to 300,000 euros fine for companies.
No. The 14-day withdrawal right is the general rule but has 13 exceptions listed in article L221-28 of the Consumer Code. Main exceptions concern: dematerialize...
No. The 14-day withdrawal right is the general rule but has 13 exceptions listed in article L221-28 of the Consumer Code. Main exceptions concern: dematerialized digital products whose execution started with customer's express consent, services fully executed before 14 days with customer consent, custom-made or personalized goods, perishable goods, sealed products unsealed by customer, newspapers and magazines. Our generator automatically adapts withdrawal clauses according to product type sold and asks if you want to obtain express customer consent to start immediate execution.
Legal warranties (conformity and hidden defects) are mandatory, free and automatically apply for 2 years. The seller cannot exclude or limit them. They cover de...
Legal warranties (conformity and hidden defects) are mandatory, free and automatically apply for 2 years. The seller cannot exclude or limit them. They cover defects existing at delivery time. Commercial warranty (or manufacturer warranty) is optional, can be free or paid, and constitutes a voluntary commitment from seller or manufacturer for a duration exceeding legal warranties. It adds to legal warranties and never replaces them. Our generator systematically specifies in T&C that legal warranties apply independently of any commercial warranty offered, in accordance with Consumer Code.
Yes, absolutely. Article L221-9 of the Consumer Code requires that the professional provide the consumer with pre-contractual information (including T&C) in a r...
Yes, absolutely. Article L221-9 of the Consumer Code requires that the professional provide the consumer with pre-contractual information (including T&C) in a readable and understandable manner before contract conclusion. In e-commerce practice, this translates to a mandatory checkbox before order validation, accompanied by a hyperlink to complete T&C. Absence of this checkbox makes the sale non-compliant and exposes to sanctions. T&C must also be freely consultable on the site, usually via a footer link present on all pages. Our generator provides detailed instructions to correctly integrate T&C on WooCommerce and Shopify.
You can refuse an order in certain limited cases: obvious price error, product unavailability, fraud suspicion, uncovered delivery area. However, you must notif...
You can refuse an order in certain limited cases: obvious price error, product unavailability, fraud suspicion, uncovered delivery area. However, you must notify the customer quickly and fully refund any payment. For returns, you cannot refuse a return under the 14-day withdrawal right if the product is returned complete, in good condition and in original packaging. However, you can refuse a return if the 14-day period has passed, if the product is part of withdrawal right exceptions, or if the product has been degraded by the customer beyond normal handling. Our generator integrates clear clauses on return conditions according to product type sold.
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